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Service Management is reaching a crescendo.

Organizations everywhere are discovering that Service Management activities can help them become more efficient, and ultimately, save them money and time. As the premier Service Management organization, itSMF USA delivers the industry's only convention with vendor-neutral content geared toward everyone from beginners to mature implementers.

A concert of great ideas
itSMF USA Fusion 10 will focus on bringing business value to your organization. Featuring innovative strategies and best practices to real-world experience, this year's convention will help you add greater rhythm to your program – and provide plenty of entertainment along the way.

  • Meet the sponsors and vendors who offer the products and services that keep everything in harmony and cost-effectively
  • Participate in interactive workshops, dynamic keynote presentations, and thought-provoking discussions
  • Connect with your peers to solve problems by sharing experiences, examples, and successes
  • Unwind after the day's excitement with drinks and entertainment

Service Management chart-toppers and living legends
Expect the stars to shine brightly during itSMF USA Fusion 10. This year's convention will feature entertaining and thought-provoking keynote speakers, as well as nearly 100 sessions led by the industry's top minds. Get ready for a lineup mixed with celebrity, motivation, and industry-focused content, all wrapped around an engaging convention theme. 

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