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Service Management is reaching a crescendo.

Organizations everywhere are discovering that Service Management activities can help them become more efficient, and ultimately, save them money and time. As the premier Service Management organization, itSMF USA delivers the industry's only convention with vendor-neutral content geared toward everyone from beginners to mature implementers.

A concert of great ideas
itSMF USA Fusion 10 will focus on bringing business value to your organization. Featuring innovative strategies and best practices to real-world experience, this year's convention will help you add greater rhythm to your program – and provide plenty of entertainment along the way.

  • Meet the sponsors and vendors who offer the products and services that keep everything in harmony
  • Participate in interactive workshops, dynamic keynote presentations, and thought-provoking discussions
  • Connect with your peers to solve problems by sharing experiences, examples, and successes
  • Unwind after the day's excitement with drinks and entertainment

NEW THIS YEAR!

  • Our CIO Executive Forum will offer CIO's, CTO's and their deputies from mid-sized and large enterprises access to case studies from their peers and top level industry analysts who will offer the unique perspectives needed by CIO's to help their organizations stay on top in today's tough competitive environment. Click here to inquire.
  • A full Spanish program has been planned, providing a complete line-up of simulations, workshops, sessions and training all delivered by native Spanish speakers from across the globe. The regular 1-hour sessions will be translated into English via headset to give attendees from around the world access to this internationally diverse group of speakers.
  • Earn priSM Continuing Professional Development (CPD) credits by attending and participating in Fusion sessions, workshops, training and other activities! You will receive a priSM Passport with your registration packet, filled with opportunities to obtain CPD credits. If you are not already a member, you must apply, be accepted and pay for the priSM program no later than October 22, 2010 in order to obtain CPD credit.

 
  • Free Consulting Meetings
    Want to spend 30 minutes with the top thought leader in IT service management, IT operations, and the broader social implications of technology evolution? Book a FREE 30-minute session with Glenn O’Donnell. Details available soon.

    Or do you have questions about Information Technology Infrastructure Library (ITIL), the implementation of IT service management from a holistic or partial perspective, business service management (BSM), or other aspects of IT operations? Book a FREE 30-minute session with Evelyn Hubbert. Details available soon.



Service Management chart-toppers and living legends
Expect the stars to shine brightly during itSMF USA Fusion 10. This year's convention will feature entertaining and thought-provoking keynote speakers, as well as nearly 100 sessions led by the industry's top minds. Get ready for a lineup mixed with celebrity, motivation, and industry-focused content, all wrapped around an engaging convention theme.
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